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Urgent! Jr QA Engineer in Ahmedabad | Inextrix Technologies Pvt. Ltd. | Expertini
We are looking for a Technical Support Engineer to provide enterprise-level assistance to our customers.
Technical Support Engineer responsibilities include resolving network issues, configuring operating systems and using remote desktop connections to provide immediate support.
You will use email and chat applications to give clients quick answers to simple IT issues.
For more complex problems that require nuanced instruction, you will contact clients via phone and/or provide clear, written instructions and technical manuals.
To be qualified for this role, you should hold a degree in a relevant field, like Computer Science, IT or Software Engineering.
Microsoft, Cisco, Linux or similar certification is a plus.
Responsibilities
l Research and identify solutions to software and hardware issues
l Diagnose and troubleshoot technical issues, including account setup and network configuration
l Ask customers targeted questions to quickly understand the root of the problem
l Track computer system issues through to resolution, within agreed time limits
l Talk clients through a series of actions, either via phone, email or chat, until they've solved a technical issue
l Properly escalate unresolved issues to appropriate internal teams (e.g. software developers)
l Provide prompt and accurate feedback to customers
l Refer to internal database or external resources to provide accurate tech solutions
l Ensure all issues are properly logged
l Prioritize and manage several open issues at one time
l Follow up with clients to ensure their IT systems are fully functional after troubleshooting
l Prepare accurate and timely reports
l Document technical knowledge in the form of notes and manuals
l Maintain jovial relationships with clients
Requirements and skills
l 1-2 Year experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician or similar
l Hands-on experience with Linux
l Good understanding of computer systems, mobile devices and other tech products
l Ability to diagnose and troubleshoot basic technical issues
l Familiarity with remote desktop applications and help desk software (eg.
Zendesk)
l Excellent problem-solving and communication skills
l Ability to provide step-by-step technical help, both written and verbal
Location :- Ahmedabad , Gujarat ( onsite).
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Unlock Your Jr QA Potential: Insight & Career Growth Guide
Real-time Jr QA Jobs Trends in Ahmedabad, India (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Jr QA in Ahmedabad, India using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 8236 jobs in India and 212 jobs in Ahmedabad. This comprehensive analysis highlights market share and opportunities for professionals in Jr QA roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! Inextrix Technologies Pvt. Ltd. is currently hiring and seeking a Jr QA Engineer to join their team. Feel free to download the job details.
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An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Inextrix Technologies Pvt. Ltd. adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Jr QA Engineer Jobs India varies, but the pay scale is rated "Standard" in Ahmedabad. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Jr QA Engineer typically include Other General and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
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Before the Interview:To prepare for your Jr QA Engineer interview at Inextrix Technologies Pvt. Ltd., research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Inextrix Technologies Pvt. Ltd.'s products or services and be prepared to discuss how you can contribute to their success.
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